Description

I am a confident and highly organised individual with experience in the retail sector, with proven ability to improve working environments and a commitment to customer satisfaction. Experience in sales, merchandising and customer service. A quick thinker and decision maker, with excellent problem-solving skills.

I’m motivated and adaptable who is goal focused and understands the importance of teamwork within business. I have a strong work ethic and am flexible in my availability to work coupled with a strong drive to be successful.

Summary of experience:

Connolly Man, Limerick Feb 2019-Jul 2023

Menswear Sales Assistant- Part Time

Leading Menswear Fashion House & Suit Specialists catering for all occasion wear including footwear and accessories.

Key Responsibilities:

• Good experience of working in men’s retail fashion.
• Determining customers’ needs through professional means and clear communication.
• Built up knowledge of products, materials, sizing, and trends within fashion.
• Understanding and driving sales and key KPI’s.
• Maintaining high standards for quality, customer service and health and safety are consistently met.
• Handling cash daily when serving customers and preparing bank deposits. Handling product returns and payment refund requests.
• Organising special promotions, displays and events.
• Having a keen awareness of product knowledge within stores when advising customers.
• Helping customers outfit plan and guide them on styling, recommending clothing for specific occasions.
• Ability to build good relationships with regular customers.
• Restocking merchandise and assisting/supporting the team in decisions regarding stock levels.
• Keeping the store tidy and clean, including counters and seating areas, as well as staff room and other communal areas whether visible to customers to not
• Reporting any inventory or service issues to management.
• Always having a polite and approachable manner.
• Immaculately presented individual who takes pride in their appearance.

General Skills:

• Good verbal comprehension and written communication skills.
• Ability to under pressure when the store is busy and stay calm under pressure.
• Excellent business acumen.
• Natural relationship builder with integrity, reliability, and maturity and quick learner.

Cunningham’s Supervalu, Castleconnell Aug 2018-Feb 2019

Sales Assistant- Part Time

SuperValu is part of the Musgrave Group, Ireland’s largest grocery and food distributor. With 223 stores throughout Ireland, SuperValu has served the people of Ireland for over 30 years and has become a well-established landmark across Irish communities. We are known for fresh food quality, strong value offering, consistent support of local producers and the expertise and customer service.

Duties & Responsibilities:

• Operate the till in accordance with the company instructions and help the senior team with end of shift till conciliation.
• Deal with complaints, queries, and other related customer service issues and escalate accordingly to a senior team colleague.
• Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the “use by” date and advise the team of any “Best before” issues.
• Merchandising and pricing as to comply with current legislation.
• Ensure that the cabinets and shelves are well always filled and faced up.
• Provide highest possible standard of staff and unrivalled customer service.
• Assist the team with the maintenance of high standards of hygiene, cleanliness, and safety throughout the store.
• Always observe company rules and escalate any breaches accordingly.
• Co-operate will colleagues to ensure the smooth running of the store.
• Help with the general housekeeping of the store.

Work Experience

Glanbia Depot, Raheen, Limerick

Work experience in 2016 transition year

Glanbia plc is an Irish global nutrition group with operations in 32 countries. It has leading market positions in sports nutrition, cheese, dairy ingredients, speciality non-dairy ingredients and vitamin and mineral premixes. Glanbia products are sold or distributed in over 130 countries.

Key Duties and Responsibilities:

• Assisting with the unloading and loading of new stock delivered.
• Checking deliveries received against delivery notes and relocation of stock in to the depot.
• Picking milk orders.
• Date checking dairy products.
• Hygiene safety courses.
• Manuel handling.
• Ensuring milk fridges were clean.
• Helping pack trucks for deliveries.

Education and Qualifications

Technological University of Shannon (TUS)

Community and Sports Development Level 7.

Business with Sports Management Level 8.

2019-2022

St. Mary’s Secondary School, Church Rd, Newport, Tipperary, Ireland

Secondary School:

• Leaving Certificate Applied: June 2019
• Junior Certificate: June 2016

Additional Skills

• Qualified youth soccer coach.
• PDP 1 and PDP 2 soccer coaching courses complete.
• Completed other coaching courses in sports such as GAA, Spike ball and Volleyball.
• Software: Skills: IT literate, Word, Excel, Outlook, Internet, social media.
• Provisional Driving License.

Interests

I’m a keen football player and I’m part of Newport Town Football Team and enjoy playing the game and training. I’ve recently spent the summer months travelling round Greece.

I also enjoy watching sports, TV/Films, and I’m an avid gamer.