Description

PROFILE

Detail-oriented technology sales professional with 10 years of experience in selling IT Services & Solutions and master’s degree in MBA in Marketing and Information Technology. Experienced in leading sales teams and aspires to use business management & information systems exposure and expertise to handle Business Development Director Positions at a reputed firm.

EXPERIENCE

Business Development Leader (Sales, Business, Revenue Generation) | Yukthe Ltd & Kurnool Tech | Feb 2023 – Till Date

Sector: Healthcare, BFSI. Technologies: AI, Software Development, Business Intelligence, Tech Privacy Consulting

Responsibilities and Achievements:

• Developed and implemented Sales and Revenue Growth Strategies that aligns with the company’s overall mission and goals

• Projected and Implemented regional Y-O-Y Revenue and Target strategies to generate 3X revenue in 2 years time

• Positioned and introduced new products into the markets by understanding industry trends, pain-points with my expertise in Healthcare, BFSI industry acumen along with strong customer relationships in the aforementioned industries in US, Ireland, UK and SEA markets

• Utilized Consultative Selling Practices for New Business Acquisition leading to an overall pipeline of EUR 500K in the first quarter

• Experienced in positioning and selling Tech Privacy Consulting Services (GDPR, CCPA, CPRA), Custom Software Solutions Sales, Business Intelligence Solutions (Qlik, Tableau, PowerBI) and creating value propositions for clients and prospects in the UK and Ireland Markets

• Used my expertise in selling AI/ML Solutions, BI, Analytics, API Development Services and End-to-End Complex Solutions including Negotiations, Proposal Defence, by being an Adviser to C-Suite executives, that resulted in maintaining a steady pipeline of EUR 500K

Associate Vice President & Lead – UKI – Sales – Business Development & Strategic AM | Diligent Global, India | Sep 2022 to Mar 2023

Sector: HealthCare, Manufacturing, Retail in US, Ireland and UK

Technologies: SAP, Salesforce, MS & Google Stack, Custom Software, Business Intelligence & ETL, Process Automations

Responsibilities and Achievements:

• Strategized New Market Growth plans for their strategic line of business in Healthcare around CRM (Salesforce, Freshworks, Sugar) & ERP (SAP, Oracle) Migration Solutions, Process Automation Solutions, Custom Software Development, Business Intelligence & ETL Solutions (Qlikview, QlikSense, Tableau, PowerBI, SAS VIYA), Testing, Staffing and Training Services which helped create a qualified sales pipeline of USD 10.5 Mill in Q4-2022

• Developed Ideal Customer Profiles (ICP) along with a detailed Go-To-Market (GTM Strategy) with Consultative Selling focussed on Healthcare vertical in US, Irish and UK markets bifurcated into Products, Solutions and Services selling that resulted in focussed targeting for New Business

• Worked on multiple complex deals selling solutions like EMR/EHR, IoT Enabled Remote Patient Monitoring, ERP (SAP, Oracle etc), CRM (Salesforce, Freshworks, Sugar etc), ITSM solutions (SeviceNow, Jira) and other modules in creating value propositions

• Worked on multiple deals in selling services like Business Process Automation, CxO Dashboards, Intelligent Document Automation, Analytics Solutions, AI, BI/ETL Solutions by understanding current pain points in the system & suggesting relevant solutions

• Lead a team of 3 Sales Executives by working on multiple complex deals positioning and creating markets for Tailor-Made Solutions, Migration Solutions and Services with complex deal structuring across C-Suite executives, that resulted in maintaining a steady pipeline of EUR 5.5 Million

• Created and leveraged SAP, Salesforce, Oracle, Microsoft & Managed Services’ Partner Eco-system for delivery management along with sub-contracting that resulted in closing deals across T&M and Fixed Price Models

• Worked on multiple complex RFPs/RFQs and governed entire sales cycle including Campaign Management, Lead Generation, Bid Management, Negotiations and Closure

Business Consulting – Sales | Orcawise, Ireland & Stride.AI | Mar 2022 – Sep 2022

Sector: Healthcare, BFSI. Technologies: AI, Software Development, Business Intelligence, Tech Privacy Consulting

Responsibilities and Achievements:

• Strategized New Market Growth plans for New Business Acquisition which helped increase the overall revenue of the company by an average 15% annually

• Developed Ideal Customer Profiles (ICP) along with a detailed Go-To-Market (GTM Strategy) focussed on Irish and UK markets bifurcated into Marketing API Products and Business Intelligence Services that resulted in reduction of sales cycle to 2 months from 6

• Utilized Consultative Selling Practices for New Business Acquisition leading to an overall increase in the revenue by EUR 500K

• Experience in selling Marketing APIs, Business Intelligence (Qlik, Tableau, PowerBI), Custom Software Development and creating value propositions for clients and prospects in the UK and Ireland Markets

• Used my expertise in selling AI/ML Solutions, BI, Analytics, API Development Services and Complex Solutions to C-Suite executives, that resulted in maintaining a steady pipeline of EUR 1.5 Million

• Governed entire sales cycle including Campaign Management, Lead Generation, Live Demos, Product Trials, Negotiations and Closure

Deputy General Manager & Lead – Philippines – Enterprise Sales – Business Development | SHL Global, India | Mar 2020 – Mar 2022

Sector: Contact Centers, BFSI. Technologies: HRTech, AI/ML, Analytics.

Responsibilities and Achievements:

• Achieved 140+% Year-on-Year Revenue Growth with 125% New Business Acquisition growth while leading a country (The Philippines) which helped SHL become the market leaders in the country in HR Tech Solutions.

• Built and grew the region with End-to-End Sales to the C-Suite while handling a total of 27 accounts that resulted in increased Annual Recurring Revenue (ARR) of USD 1.5 Million

• Worked on complex deals structuring in the AI/ML, NLP based SaaS Solutions space to provide Trials and Live Demos of the solutions that resulted in a shorter sales cycle with bettered client experience

• Closed multiple deals in Healthcare, contact center and BFSI Talent Acquisition using Custom-made CxO Dashboards that resulted in a steady pipeline of USD 6 Million

• Front ended and lead the team of 5 Sales Executives for Go-To-Market (GTM) Plans, Ideal Customer Profiles (ICP) Definitions along with Campaign Management, Lead Generation, Complex Deal Structuring that resulted in bettered association with the SHL brand

• Managed a team of 10 re-selling partners that worked along with regional sales team to help them achieve their 100% targets

Associate Director – Sales – Business Development & Account Management| ValueLabs, India | Feb 2018 to March 2020

Sectors: HealthCare, BFSI & Retail. Technologies: Software Development, AI/ML, Analytics, BI

Responsibilities and Achievements:

• Achieved 120% Annual growth in New Business Development selling to the C-Suite & C-1 Suite which helped ValueLabs increase its regional revenue to USD 1.2 Mil

• Lead a team of 9 Sales Professionals working for US – East Coast Region that accounted for 25% of total New Business Development targets of the company

• Closed multiple deals in Custom Software development, BI/ETL, Analytics, QA/Testing Services and Managed Services

• Used Consultative Selling Techniques to reduce the sales cycle and build stronger relationship to with prospects and clients

• Worked on strengthening my understanding of custom software development services with App Development, Web Development, AI/ML, Analytics, Business Intelligence (BI) solutions to close multiple deals accounting to USD 1 Million revenue

• Learnt the skills of selling Security Services, Managed Services, Digital Services that accounted to 25% of my total achievements

• Perfected my pitches in Pain Points identification with experience in consultative selling to ensure sales cycle is faster that resulted in building a stronger association and branding for the company

Key Accounts Manager |Manipal Technologies Ltd, India | April 2016 to February 2018

Sector: Banking and Financial Services, Insurance. Technologies: AI/ML, Banking Tech & InsurTech

Responsibilities and Achievements:

• Achieved 150% of annual targets in the BFSI Technology Solutions selling that resulted in making Manipal Tech a market leader in one of its offerings in India and Sri Lankan markets

• Gained experience in selling Risk and Fraud Management Engines, Anti-Money Laundering Solutions & Loyalty Solutions to close multiple deals accounting to USD 200K annually

• Part of the governing team that introduced the Digital Banking Solutions in Sri Lanka launched by the Prime Minister – Mr. Ranil Wickremesinghe

• Identified new businesses, strategic partnerships, and business alliances to ensure accurate account mapping that resulted in faster sales cycle

• Managed & Liaised with the team of international partner to ensure their 100% of annual targets are achieved

• Gained experience in End-to-end Tech Sales Management, Bid Management and also in a couple of Central Government clients that helped in bettered pain point identifications and deal structuring

Telecommunications Engineer |Sasken Networks, India | December 2011 to May 2014

Sector: Telecommunications. Technologies: 2G, 3G, 4G & LTE

Responsibilities and Achievements:

• Troubleshooted Telecommunication products that ensured Zero Downtime of the services for HNI Clients

• Ensured all tickets are resolved/escalated within the predefined SLAs that resulted in achieving near 100% efficiency of the Global Support Team

• Provided Technical Demos to the clients along with senior sales professionals to close multiple deals for Sasken

• Front ended Trainings and provided innovative technology trainings to the global teams in the telecommunication product launches and upgrades

EDUCATION

• MBA Marketing & Information Technology | T. A. Pai Management Institute, India | June 2014 to March 2016

Core Modules: B2B Marketing, Marketing Strategy, Sales Strategy, Innovation in IT, Strategic Management, International Management, Organizational Behaviour, Consumer Behaviour

• Bachelor of Engineering Electronics & Communications | Visveswaraya Technological University |June 2006 to Aug 2011

Core Modules: Telecommunications, Computer Networking, Programming, Database Management Systems, Control Systems, Operating Systems, Microprocessors and Microcontrollers,

SKILLS

Domain:

Information Technology, HealthCare, BFSI, Contact Centers, Travel and Tourism

Technologies:

AI/ML, Analytics, Business Intelligence, Managed Services, Marketing APIs, Custom Software Development, Testing/QA

Language:

English – Native Proficiency

Awards and Achievements

• Awarded “Wordsmith of the Month” for my article on “Hyper-Personalization in Marketing”, in 2018

• People’s Choice Award for Best Strat-Up in Inter B-School Competition, in 2015

• Represented Team India in International Handball Tournaments held in Sweden and Denmark, in 2002